About us

Privacy Policy

Last updated: 1 January 2023

Lead Reach ("us", "we", or "our") operates the autopilotx.io website (the "Service"). At Lead Reach, we understand the importance of protecting personal data. This policy outlines the information we collect, how it's used, and the control you have over it. The data we collect is used to improve our Service and enhance your experience. By accessing our website, you consent to our collection and usage of your data as outlined in this policy.

1. Definitions

Service is the autopilotx.io website operated by Lead Reach. Personal Data means data about a living individual who can be identified from that data (or from those and other information either in our possession or likely to come into our possession).

Usage Data. Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies. Cookies are small pieces of data stored on your device (computer or mobile device).Data ControllerA Data Controller is a person or entity that is responsible for determining the purpose and manner in which personal information is collected, used, and processed. In accordance with this Privacy Policy, we act as a Data Controller for the personal data you provide to us.

Data Processors (or Service Providers). Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User). Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use. We collect several different types of information for various purposes to provide and improve our Service to you.

2. Types of Data Collected

Personal Data. ("Personal Data"). identifiable information that can be used to contact or identify you. While using our Service, we may ask you to provide us with certain personally Personally, identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Cookies and Usage Data

We may use your personal data to keep you informed of our latest news, promotions, and other information that may be of interest to you. If at any time you prefer not to receive these communications from us, you can unsubscribe by following the link or instructions provided in any email we send you.

Usage Data. In addition to your personal information, we may also collect data on how the Service is utilized. This usage data can include information such as your computer's IP address, browser type and version, pages visited on the Service, date and time of the visit, time spent on those pages, device identifiers and other diagnostic information. This data helps us understand how the Service is being used and improve it accordingly.

Tracking Cookies Data. We use cookies and other tracking technologies to monitor activity on our Service and retain certain information. Cookies are small data files that include an anonymous unique identifier and are sent to your browser from a website and stored on your device. Additionally, we may use tracking technologies such as beacons, tags, and scripts to collect and analyze data, and improve our Service. You can set your browser to refuse all cookies or to notify you when a cookie is being sent. Keep in mind that some parts of our Service may not function properly if you choose to disable cookies. Examples of the types of cookies we use include:
1. Session Cookies. We use Session Cookies to operate our Service.
2. Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
3. Security Cookies. We use Security Cookies for security purposes.

Use of Data. Lead Reach uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR). If you are from the European Economic Area (EEA), the legal basis for collecting and utilizing the personal information outlined in this Privacy Policy varies depending on the personal data we collect and the context in which it is collected. Lead Reach may process your personal data based on the following reasons:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it's not overridden by your rights
- To comply with the law

Retention of Data. Lead Reach will only keep your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and policies. Usage data will be retained for internal analysis purposes and generally for a shorter period of time, unless it is required to enhance security or improve the functionality of our Service or if we are legally bound to keep it for a longer duration.

Transfer of Data. Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are located outside of the United States and choose to provide us with information, please be aware that we may transfer your data, including personal data, to the United States and process it there. By providing us with your information, you consent to this transfer and the processing of your data in accordance with this Privacy Policy. We will take all reasonable steps necessary to ensure that your data is treated securely and in compliance with this policy. We will not transfer your personal data to an organization or a country unless there are appropriate controls in place including the protection of your data and personal information.

3. Disclosure of Data

Legal Requirements. Lead Reach may disclose your Personal Data in the good faith belief that such the action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Lead Reach
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability

Security of Data. We take the security of your data seriously. However, please note that no method of transmission over the internet or electronic storage is completely secure. Although we make every effort to use commercially acceptable methods to protect your personal data, we cannot guarantee its complete security.

"Do Not Track" Signals. We do not currently support Do Not Track (DNT) browser settings. DNT is a feature that allows you to inform websites that you do not wish to be tracked. You can activate or deactivate DNT by accessing the preferences or settings page of your web browser.

Your Data Protection Rights Under General Data Protection Regulation (GDPR). If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We strive to take reasonable steps to allow you to access, update, delete or limit the use of your personal data. If you would like to know what personal data we have about you or if you wish for it to be removed from our systems, please contact us. In certain situations, you have the following data protection rights:
-The right of access, rectification, and erasure of your data.
-The right to object to the processing of your personal data.
-The right to request data portability in a commonly used format.
-The right to withdraw consent to the processing of your personal data.

Please note that we may require you to verify your identity before responding to any data protection requests. If you have any complaints or concerns, you also have the right to contact your local data protection authority in the EEA.

Service Providers. We may engage third-party companies and individuals to help us provide and maintain our Service, perform service-related tasks, or assist us in analyzing how our Service is used. These third parties have limited access to your personal data and are only permitted to use it to perform their specific tasks on our behalf. They are bound by strict confidentiality agreements and prohibited from using your data for any other purpose.

Analytics. We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics. We use Google Analytics, a web analytics service provided by Google, to track and monitor the usage of our Service. The data collected is shared with other Google services. Google may use the data to personalize the ads on its advertising network. You can opt-out of having your activity on our Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. To learn more about Google's privacy practices, please visit the Google Privacy Terms page at: www.google.com/intl/en/policies/privacy/

Behavioral Remarketing. We use remarketing services to advertise to you on third-party websites after you have visited our Service. We and our third-party vendors use cookies to personalize ads and improve the efficiency of our campaigns based on your past visits to our Service.

Facebook. Facebook remarketing service is offered by Facebook Inc. To learn more about how they use interest-based advertising, you can visit this page: www.facebook.com/help/164968693837950. You can opt-out of Facebook's interest-based ads by following these instructions: www.facebook.com/help/568137493302217. Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. Additionally, you can opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA at www.aboutads.info/choices, the Digital Advertising Alliance of Canada at youradchoices.ca or the European Interactive Digital Advertising Alliance at www.youronlinechoices.eu. You can also choose to opt-out through your mobile device settings. To learn more about Facebook's privacy practices, please visit the Facebook Data Policy: www.facebook.com/privacy/explanation.

Ortto. Our company uses Ortto, a third-party customer data platform and marketing automation tool, to store, track, and process customer data for enterprise and marketing purposes. Ortto allows us to track customer analytics, conduct email marketing, and manage omni-channel communications to our customers. By providing your data to us or using our service, you are also consenting to the collection and use of your data by Ortto in accordance with their privacy policy and terms of service. You can learn more about Ortto's data and security practices, as well as their privacy policy and terms of service, by visiting their website at https://ortto.com/privacy/.

Microsoft Clarity. Our website uses Microsoft Clarity, a user behavior analytics tool, to track and collect data on how users interact with our website to improve the user experience. The tool utilizes screen recording, clickmaps, and heatmaps to gather information on user behavior, including mouse movements, clicks, and scrolling patterns. All data collected by Microsoft Clarity is kept strictly confidential and is only used by authorized personnel for the purpose of website optimization and we don't share or sell this data to any third parties, by using our website, you consent to the use of Microsoft Clarity for the purposes described above. You can learn more about Microsoft Clarity’s data practises, their privacy policy and GDPR compliance by visiting https://privacy.microsoft.com/en-gb/privacystatement/.

Links to Other Sites. Our Service may include links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly recommend that you review the Privacy Policy of every site you visit. We have no control over and are not responsible for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy. Our Service is not intended for or directed towards children under the age of 18 ("Children"). We do not knowingly collect or maintain any personally identifiable information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without proper consent, we will take steps to delete that information from our servers.

Changes to This Privacy Policy. We may occasionally update our Privacy Policy to reflect any changes in legal or regulatory requirements or business needs. We will notify you of any changes by posting the updated policy on our website and indicating the effective date at the top of the policy. We may also notify you of any significant updates via email or through a prominent notice on our Service. We recommend that you review our Privacy Policy periodically to stay informed about how we are protecting your personal data. Any changes to this policy take effect immediately after being posted on our website.

Contact Us. If you have any questions about our Privacy Policy, please contact us at legal@leadreach.io.